Need help? We're here for you 24/7

You can speak with our call centre staff 24/7, 365 days a year, to make a general enquiry or access technical support. See our contact details below:

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Nurse Call Support

Ph: 1300 445 574
Email:[email protected]

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Ph: 1800 063 829

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Patient Engagement Support

Ph: 1800 063 829
Email: [email protected]

Our Service Commitment

Relationships are vital to our business – that’s why we’re committed to working with partners and customers to provide innovative solutions and deliver exceptional customer service:

• We will be there whenever you need us, 24 hours a day, 7 days a week, 365 days a year.

• We value respect, accountability, teamwork, integrity and safety and we will incorporate these values into everything we do.

• We will apply our customer service principles – to enhance the customer experience and deliver what we promise – to every customer interaction.

• We have a commitment to quality, and we will strive for excellence in all that we do, looking to innovate and create better ways with partners.

• And we recognise that good work should be acknowledge and celebrated, at work and in the community.

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    Nurse Call Handset Repair Service

    We have updated our handset repair service to reflect COVID-19 protocols. We would appreciate if you could complete the form provided below to ensure fast and safe service.

    Handset Repair Form

    Your Contacts