You can speak with our call centre staff 24/7, 365 days a year, to make a general enquiry or access technical support. See our contact details below:
Relationships are vital to our business – that’s why we’re committed to working with partners and customers to provide innovative solutions and deliver exceptional customer service:
• We will be there whenever you need us, 24 hours a day, 7 days a week, 365 days a year.
• We value respect, accountability, teamwork, integrity and safety and we will incorporate these values into everything we do.
• We will apply our customer service principles – to enhance the customer experience and deliver what we promise – to every customer interaction.
• We have a commitment to quality, and we will strive for excellence in all that we do, looking to innovate and create better ways with partners.
• And we recognise that good work should be acknowledge and celebrated, at work and in the community.
We have updated our handset repair service to reflect COVID-19 protocols. We would appreciate if you could complete the form provided below to ensure fast and safe service.
Handset Repair Form